NAlliancetech Intelligent Automation Platform

Improving health claims processes has a significant impact on the business of insurers. Efficient claims management helps insurers improve customer experience, reduce processing costs & time, adjudication errors, and increase regulatory compliance.

NAlliancetech Business Process Management (BPM) solution for healthcare helps insurers and payers transform their claims management processes. Its insurance clients have reaped significant benefits in terms of cost, speed, and accuracy by using TruBot, an enterprise grade multi-skilled robotic process automation (RPA) bot. NAlliancetech uses advanced imaging technologies, document capture, proprietary intelligent document processing solution, TruCap+, and rule-based algorithms to mine context and intelligence from unstructured data. This helps insurers minimize adjudication errors, reduce claims processing costs, increase efficiency, and deliver a superior customer service experience.

NAlliancetech BPM solution for healthcare enables enterprises to take full control and cognizance of monitoring and eliminating fraud in the claims processing. It engages Artificial Intelligence (AI) / Machine Learning (ML) algorithms and reduces instances of false positives and false negatives while improving the processing time and turnaround time.

Intelligent Automation Platform

Integrated automation intelligence solutions platform

Integration at product and user experience (UX) levels removes the friction involved in using disparate products offered by different vendors

Automation Intelligence using
AI / ML / NLP capabilities

Not just rudimentary processing, achieve true intelligent process automation using NAlliancetech AI /ML/NLP IP or third-party APIs.

Unattended and attended automation using TruBot

Leverage the power of TruBot RPA for unattended and attended automation, depending upon your use case requirements.

Intelligent document processing using TruCap+

Ingest and convert unstructured and semi-structured data in documents to a structured format with integrated IDP capabilities.

Exploit the power of the cloud for greater flexibility and agility

Use RPA and IDP products deployed in the cloud for infrastructure flexibility and agility in terms of time-to-value.

Open platform offering APIs for easy integration

Connect with other automation tools, BPM products, and various other enterprise applications/systems using APIs.

Enterprise-grade data security and governance

Robust data security and governance capabilities to safeguard data at rest and in motion, essential for mission-critical processes.

Tailor-made for business
user persona

Compelling UX and greater “ease-of-use” for non-technical users, get up and running faster and automate with ease.

Intelligent Automation Platform

Forrester RPA
Wave 2021

TruBot Recognized as a Strong Performer

Everest IDP Peak
Matrix 2021

TruCap+ recognized as a Star Performer

Quadrant IDP Spark
Matrix 2020

TruCap+ recognized as a Leader

Frequently Asked Questions

Enterprise Portals offer role-based access to authorised employees to the different enterprise assets – content, data, and business applications. It is a safe and secure platform for knowledge management, knowledge transfer, and collaboration.

API Management involves developing and publishing application programming interfaces or APIs, controlling their access, tapping and analysing application usage statistics, and generating reports for performance management.

APIs are used to make application architecture more composable and integrable with other applications. API management is a best practice in the overall application lifecycle. It allows improving the abstraction levels of an application to offer improved integration and a strategic edge.

APIs and API management, in general, allow businesses to modernize their existing IT application landscape and offer seamless user experience, such as secure single sign-on and integrating commercial-off-the-shelf products in agile and resilient enterprise architecture.

Business requirements change from time to time and not all commercial off-the-shelf products from different OEMs offer a complete solution to business requirements. System Integrators address the business requirement to provide a complete solution. They are aware of the pros and cons of products available in the market and can tailor solutions while trying to eliminate technical debt. They help businesses to consider a wide variety of software options available and shortlist the best ones for an upgrade. However, it has to be noted that the existing investments and customizations should be easily reusable in the new environment. Maintaining continuity with a selective pick and choose between existing environment pros and the new options available in the market is a best practice. The customizations in the new environment should be over the top so that they can be easily carried forward to the next big upgrade.

For example: Migrating the SAP BO environment to MS Power BI looks like a mighty leap away from the closed SAP architecture. However, SAP BO’s current versions have limited capabilities for DIY reporting and Cloud leverage. Hence migrating to MS Power BI, which provides the limitless capability for self-service reporting sans dependency on huge IT developer teams, makes perfect business sense till SAP rolls out its agile yet rugged reporting feature that can be leveraged over the Cloud. Besides MS Power BI has the capability to reuse and accommodate the existing universes and customized semantic layers, dashboards, and reports from the As-Is environment to the To-Be environment over the Cloud.

24×7 L1, L2, L3 support is an ideal scenario in Application Management. However, the customer business has to judiciously select the preferred Application Management and Support model that suits their business requirement and budget. Businesses can opt for 8×5 and 16×5 models within the ambits of predefined SLAs and turnaround time.

Amit Mahajan
N Alliance Tech Commercial Director

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