A disruptive market and stringent rules and regulations are presenting a host of challenges as well as opportunities to banks and financial services (BFS) companies. NAlliancetech partners with BFS companies and helps them stay globally competitive through digitization and automation.

NAlliancetech is a one-stop shop for managing and streamlining back-office operations in the banking domain that includes corporate banking, trade finance, direct banking, global trade services, retail assets & liabilities.

NAlliancetech banking and financial process management services make use of the latest commercial off the shelf (COTS) products as well as NAlliancetech’ proprietary products in robotic process automation (RPA), intelligent document processing (IDP), artificial intelligence (AI) / machine learning (ML) algorithms, and intelligent workflows.

The company enables banking and financial service enterprises to seamlessly automate simple to complex processes using varied permutations and combinations of intelligent technology solutions.


30+ years

Banking process management experience

Expertise in delivering intelligent solutions for the banking and financial services enterprises in both international and domestic markets

6.5 Million

Accounts processed per year

Delivered automation projects using point solutions as well as end to end automation models across geographical barriers


Accuracy at form level

Precision deliveries to ensure statutory compliance in a timely manner

Audit trails with high visibility and traceability


Reduction in average per transaction handling time ensuring cost reductions in data processing and ensured savings year on year


New Business

Automate and digitize account origination process, thus minimizing risk of manual errors and time for account opening to provide enhanced digital customer experience. Automate KYC processes.

Automate all kinds of account opening processes including:

  • Savings accounts
  • Current accounts
  • Term deposit or certificate of deposit accounts
  • WebTrade accounts
  • Demat accounts
  • NRI accounts

Account Maintenance

Improve turnaround times for more efficient handling of service requests, KYC process management and compliance. Engage a proprietary suite of next-generation technology solutions for document capture, intelligent document processing, archival, retrieval and output management.

Manage the entire gamut of KYC processing for large banks and financial institutions including:

  • Service Requests
  • Re KYC
  • C KYC
  • Compliance
  • Email Support

Loans & Mortgage

Boost efficiency of your lending process while reducing transaction cost. Make faster and informed decisions, while improving customer engagement and generating revenue.

Provide customized loan management solutions, integrated process management, workflow analytics and mobility solutions in the loans and mortgage space:

  • Personal Loans
  • Home Loans
  • Vehicle Loans
  • Gold Loans
  • Term Loans
  • Agricultural Loans
  • Credit Card
  • Line of Credit

Frequently Asked Questions

Enterprise Portals offer role-based access to authorised employees to the different enterprise assets – content, data, and business applications. It is a safe and secure platform for knowledge management, knowledge transfer, and collaboration.

API Management involves developing and publishing application programming interfaces or APIs, controlling their access, tapping and analysing application usage statistics, and generating reports for performance management.

APIs are used to make application architecture more composable and integrable with other applications. API management is a best practice in the overall application lifecycle. It allows improving the abstraction levels of an application to offer improved integration and a strategic edge.

APIs and API management, in general, allow businesses to modernize their existing IT application landscape and offer seamless user experience, such as secure single sign-on and integrating commercial-off-the-shelf products in agile and resilient enterprise architecture.

Business requirements change from time to time and not all commercial off-the-shelf products from different OEMs offer a complete solution to business requirements. System Integrators address the business requirement to provide a complete solution. They are aware of the pros and cons of products available in the market and can tailor solutions while trying to eliminate technical debt. They help businesses to consider a wide variety of software options available and shortlist the best ones for an upgrade. However, it has to be noted that the existing investments and customizations should be easily reusable in the new environment. Maintaining continuity with a selective pick and choose between existing environment pros and the new options available in the market is a best practice. The customizations in the new environment should be over the top so that they can be easily carried forward to the next big upgrade.

For example: Migrating the SAP BO environment to MS Power BI looks like a mighty leap away from the closed SAP architecture. However, SAP BO’s current versions have limited capabilities for DIY reporting and Cloud leverage. Hence migrating to MS Power BI, which provides the limitless capability for self-service reporting sans dependency on huge IT developer teams, makes perfect business sense till SAP rolls out its agile yet rugged reporting feature that can be leveraged over the Cloud. Besides MS Power BI has the capability to reuse and accommodate the existing universes and customized semantic layers, dashboards, and reports from the As-Is environment to the To-Be environment over the Cloud.

24×7 L1, L2, L3 support is an ideal scenario in Application Management. However, the customer business has to judiciously select the preferred Application Management and Support model that suits their business requirement and budget. Businesses can opt for 8×5 and 16×5 models within the ambits of predefined SLAs and turnaround time.

Amit Mahajan
N Alliance Tech Commercial Director

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